Effective Emergency Operations Centre readiness is essential for coordinated disaster response. This introductory workshop provides participants with the foundational knowledge and confidence to support planning functions within an EOC environment.

Participants will learn the purpose and structure of an EOC, how information is gathered and translated into action, and how planning supports decision-making in dynamic, high-pressure situations. The workshop equips staff and volunteers with core principles to contribute effectively to preparedness, response, and recovery efforts.

Operating on the ground during disasters and emergencies carries real responsibility—both practical and legal. This introductory workshop is designed to give staff and volunteers the foundational knowledge and confidence required to operate safely, responsibly, and within regulatory expectations in dynamic, high-pressure environments.

This workshop establishes the baseline requirements for working in disaster settings, ensuring participants understand not just what the rules are, but why they exist and how they apply in real situations.

Disasters and emergencies do not wait for expertise, titles, or job descriptions. Anyone (responders, administrative staff, executives, or volunteers) can find themselves operating in a hazardous environment with little warning. This workshop exists to ensure you are not unprepared when that moment comes.

This workshop builds the core awareness and judgment required to recognize danger early and make sound decisions under pressure. It focuses on how hazards actually form and how human behavior influences safety in real-world emergency conditions.

Exceptional confidence doesn’t come from optimism, it comes from having a plan that can withstand reality.

For individuals and teams operating in complex, high-risk environments, success is never accidental. It is the result of disciplined thinking, clear intent, and structured execution. This course teaches participants how to build that foundation.

Movement in a disaster zone is never routine. Terrain is unstable. Infrastructure is compromised. Information is incomplete. And teams are often composed of individuals with vastly different experience levels. This course exists to close that gap, fast.

You will learn how to move people safely, deliberately, and effectively through environments where mistakes cost time, resources, and lives.

Drawing directly from real-world field operations, this course equips you with practical, immediately usable skills to integrate new and experienced team members into a single, functioning unit, regardless of conditions.

In our experience, nearly every incident, failure, or injury traces back to one of two causes: leadership breakdown or communication failure. This course focuses on the second, because even strong leadership collapses when communication fails under pressure.

This is not a course about radios, protocols, or checklists. It is a course about how humans actually send, receive, and process information, especially when stress, fatigue, fear, and time pressure are present.

When emergencies occur inside structures, survival depends on understanding the environment you are in. Buildings are not just spaces, they are systems. This workshop provides participants with the foundational building awareness needed to make safe, informed decisions when normal exits are compromised.

Designed for personnel who may find themselves operating or trapped inside buildings during emergencies or disasters, this workshop builds confidence through knowledge, not guesswork.

In emergencies and disasters, chaos is unavoidable, but losing control is not. This workshop is designed to give participants a clear, practical understanding of stress and the tools to manage it when conditions are at their worst.

By understanding how stress affects the human mind and body, participants can maintain clarity, make better decisions, and perform effectively under pressure.

Chemical, Biological, Radiological, Nuclear, and Explosive (CBRNE) incidents are high-consequence, low-frequency events. But when they occur, calm, informed action saves lives. This introductory workshop is designed to provide first responders with the foundational awareness and decision-making framework required to operate safely and effectively during a suspected or confirmed CBRNE event.

This workshop does not assume prior specialization. It establishes a baseline level of knowledge and confidence so responders understand what they are facing, what actions are appropriate, and just as importantly, what actions are not.

Wildfires are complex, fast-moving, and increasingly common, but they are not unpredictable. This introductory workshop provides participants with the foundational understanding required to recognize wildfire behavior, appreciate the factors that drive it, and operate more safely and confidently in wildfire-affected environments.

This workshop is designed for individuals who may encounter wildfire conditions professionally or personally and need clear, reliable knowledge to support sound decision-making.

Flooding is one of the most common and destructive hazards affecting communities, often developing faster than expected and lasting longer than anticipated. This introductory workshop provides participants with the foundational understanding needed to recognize flood risk, interpret evolving conditions, and make safe, informed decisions in flood-affected environments.

This workshop is designed for individuals who may encounter flooding professionally or personally and require clear, practical knowledge to operate safely and responsibly.

Earthquakes occur with little or no warning and can rapidly overwhelm people, buildings, and infrastructure. This introductory workshop provides participants with the foundational understanding needed to recognize earthquake-related risks, anticipate secondary hazards, and make safe, informed decisions before, during, and after seismic events.

This workshop is designed for individuals who may encounter earthquake conditions professionally or personally and require clear, practical knowledge to operate safely in a dynamic and uncertain environment.

Avalanches present a high-consequence, low-tolerance hazard capable of rapidly overwhelming individuals, response teams, and infrastructure. While often associated with backcountry recreation, avalanches are a critical concern for emergency managers, planners, and operational leaders responsible for public safety, access control, and coordinated response in mountainous and winter environments.

This introductory workshop provides participants with a strategic, systems-level understanding of avalanche risk-enabling better planning, risk communication, and operational decision-making before, during, and after avalanche events.

Mass Casualty Incidents (MCI) are defined not just by the number of patients, but by the speed, complexity, and system overload they create. In these moments, early actions, taken within minutes, can determine whether a response stabilizes or spirals into chaos.

This introductory workshop is designed to give responders the foundational awareness, confidence, and structure needed to recognize an MCI early and take the right initial actions, even under extreme pressure and uncertainty.

Tsunamis are rare but devastating coastal hazards capable of causing rapid, widespread destruction far beyond the initial wave. Their impacts unfold quickly, often with little time for correction once they begin. This introductory workshop provides participants with the foundational understanding needed to recognize tsunami risk, interpret warnings, and make safe, timely decisions in coastal and near-shore environments.

This workshop is designed for individuals, organizations, and responders who may operate in or near coastal areas and require clear, reliable knowledge to support decisive action when minutes matter.